GDPR Information

Last updated: September 2024

Our Commitment to Data Protection

keen-mesa is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we comply with data protection legislation and outlines your rights.

Data Controller

keen-mesa is the data controller responsible for your personal data. Our contact details are:

keen-mesa
47 Castle Street
Liverpool, L2 9SH
[email protected]

Types of Personal Data We Process

We may collect and process the following categories of personal data:

• Identity Data: Name, title
• Contact Data: Email address, postal address
• Course Data: Course selections, attendance records, completion status
• Technical Data: IP address, browser type, device information
• Usage Data: Information about how you use our website

Lawful Bases for Processing

We process your personal data under the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes
• Contract: Where processing is necessary to perform a contract with you (such as course enrolment)
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal Obligation: Where we need to comply with legal requirements

Your Data Protection Rights

Under UK GDPR, you have the following rights:

Right of Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request.

Right to Rectification

You have the right to request correction of personal data that is inaccurate or incomplete.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the original purpose.

Right to Restrict Processing

You have the right to request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making.

Exercising Your Rights

To exercise any of your data protection rights, please contact us at [email protected]. We will respond to your request within one month. There is no fee for making a request, though we may charge a reasonable fee if requests are clearly unfounded or excessive.

Data Security Measures

We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit
• Access controls limiting data access to authorised personnel
• Regular security assessments
• Staff training on data protection

Data Breach Procedures

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours and will inform affected individuals without undue delay where required.

International Transfers

We primarily store and process data within the United Kingdom. Where transfers outside the UK are necessary, we ensure appropriate safeguards are in place in accordance with data protection legislation.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR information page periodically to reflect changes in our practices or legal requirements. Please review this page regularly.